
From Virtual Assistants to AI-Powered Operations: The Evolution of BPO in the US
The business process outsourcing (BPO) industry has transformed dramatically over the past decade. What once started with basic virtual assistants handling administrative tasks has now evolved into AI-driven operations that redefine efficiency. Today, companies across the US leverage BPO not just for cost savings but for innovation, scalability, and competitive advantage. According to a Forbes […]